How to book a CheckMark appointment

CheckMark helps eligible BC patients access focused skin spot assessment through teledermoscopy. Your appointment takes place at a participating pharmacy or clinic, where trained staff capture standardized images of your skin spot. A licensed BC dermatologist then reviews the images and provides a report with recommended next steps.

CheckMark is covered by MSP for eligible patients with a valid BC Services Card. A referral from a family doctor or nurse practitioner is required before booking.

Have a family doctor?

Ask your family doctor or nurse practitioner if CheckMark is appropriate for your skin concern. Download the referral form below and bring it to your appointment, or share it with your provider.

Once your referral is submitted, you’ll be able to book an appointment at a participating CheckMark location for image capture.

Download referral form
Find a participating location

Don’t have a family doctor?

If you do not have a family doctor or nurse practitioner, you may be able to request a virtual referral through Rocket Doctor. A Rocket Doctor provider can assess whether CheckMark is appropriate for your concern and submit a referral if eligible.

Request a Rocket Doctor referral

What happens after your referral?

1. Referral received & appointment booked
2. Images are captured

Once CheckMark receives your referral from a provider, you’ll receive a booking link to schedule an appointment at a participating CheckMark location.

A female doctor in a white coat analyzing a skin mole on a computer screen in a clinical setting with plants and medical supplies in the background.

Trained staff capture standardized images of the skin spot using CheckMark equipment.

A woman consulting a doctor via telehealth, showing her phone with a checkmark. The doctor wears a headset, has a laptop, and icons of her stethoscope, medical chart, and writing tool appear above.
Doctor examining a woman's arm with a medical device in a clinic setting
A doctor and a woman are discussing a skin mole on the woman's arm, with a smartphone displaying a calendar and a link icon. 
4. Follow-up is coordinated if needed
3. Dermatologist report is sent

CheckMark helps guide the next steps. This may include reassurance, monitoring, an in-person visit, biopsy, surgery, or another appropriate care pathway.

A licensed BC dermatologist reviews the images and provides a report with recommended next steps, typically within 48-72 hours.

FAQs

Still have questions? We're happy to help — reach out anytime.

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  • Yes. A referral from a family doctor or nurse practitioner is required before booking a CheckMark appointment. If you do not have a family doctor, you may be able to request a virtual referral through Rocket Doctor.

  • If you do not have a family doctor or nurse practitioner, you may be able to request a virtual referral through Rocket Doctor. A Rocket Doctor provider can assess whether CheckMark is appropriate for your concern and submit a referral if eligible.

  • Yes. CheckMark is covered by MSP for eligible patients with a valid BC Services Card.

  • CheckMark is not intended for full-body skin exams, rashes, acne, lesions in intimate or covered areas, patients under 18, or more than two skin spots in one appointment.

  • During your appointment, trained staff capture standardized images of your skin spot using CheckMark equipment. This may include overview, close-up, and dermoscopic images. The appointment is non-invasive and typically only takes a few minutes.

  • No. Pharmacy and clinic staff do not diagnose, interpret images, or provide medical advice about your skin spot. Their role is to capture the images and submit them securely for dermatologist review.

  • Your images are reviewed by a licensed BC dermatologist, who provides a report with recommended next steps.

  • A dermatologist report is typically completed within 48-72 hours after your images are submitted.

  • The report will include recommended next steps. Depending on the assessment, this may include reassurance, monitoring, follow-up with your provider, an in-person dermatology visit, biopsy, excision, or another appropriate care pathway.